Kathy McCoy serves as Vice President and Escrow Manager for Chicago Title’s Chicago National Commercial Services (NCS) operation in Chicago, where she is responsible for the oversight of all facets of the Closing & Escrow Department. She joined the company in 1998 as a contract closer in the residential department at the Loop office. In 2005, Kathy joined the Chicago NCS full time and began her career working on residential projects such as New Homes for Chicago and closed many residential condominium projects. Over the years Kathy has transitioned to local and national commercial transactions closing various types of transactions from vacant lots to large shopping centers throughout the country. She has worked with a wide variety of customers and tackles all of her closings with professionalism and efficiency. Kathy has also participated in training and mentoring new escrow employees ensuring that they maintain our high level of customer satisfaction and problem solving.
Identifying and solving problems quickly brings me great satisfaction. Working together with customers and co-workers to find an acceptable solution to potential issues that may arise during closing is paramount to completing a successful transaction.
Kathy participated in the JPMorgan Chase Corporate challenge in 2014 and has been running 5K races ever since.