Ruby Rodriguez serves as Escrow Administrator for Chicago Title's National Commercial Services (NCS) operation in Chicago. Since joining the company in 2016, Ruby has demonstrated exceptional expertise in managing earnest money escrows for large residential projects, including condominium conversions and commercial property auction bids. In her current role, she is responsible for opening, servicing, and managing earnest money escrows. Additionally, Ruby oversees post-closing responsibilities such as processing payouts and booking funds. Her dedication to precision and efficiency ensures smooth transactions and exceptional service for all clients.
❝
With over 17 years of dedicated customer service experience, I pride myself on giving 100% in every interaction. I believe that excellence is achieved through continuous learning and embracing mistakes as opportunities for growth. My commitment to providing exceptional service is driven by a passion for helping others and a relentless pursuit of improvement.